Every Chick-fil-A Restaurant has its own unique culture, brought to life by the Team Members who serve there. From the kitchen team to restaurant leadership, each person who joins has the opportunity to thrive personally and professionally.
Possibilities at every position
No matter where you are in your career, growing your skills and your potential are important to each Operator. While the employment opportunities in each Chick-fil-A restaurant are unique and at the discretion of the franchisee Operator or Chick-fil-A, Inc. Interim Manager, examples of some of the positions you might find include:
Focused on giving each customer a great experience, restaurant Team Members can offer service and hospitality everywhere in the restaurant, including front and back of house and in the drive-thru. With many opportunities to grow, entry-level Team Member roles can be a great place to start at a Chick-fil-A restaurant.
Team Leader might be an entry-level job or an opportunity for a Team Member who has demonstrated growth and leadership skills. Team Leaders might supervise the overall guest experience for an entire shift and/or coach other Team Members, all while continuing to develop their own leadership abilities.
As Team Members demonstrate a proven ability to lead in the restaurant’s quick-paced environment, there may be an opportunity for them to move into a management role.
Supporting the business by communicating, tracking, training and coaching all Team Members, the Restaurant Manager might be a mid-level leadership position that typically leads a full shift or day-part. In addition to leading other Team Members, Restaurant Managers are often committed to showing hospitality to and serving the customers.
As core members of the restaurant leadership team and key business partners for the Restaurant Operator, Restaurant Director or other senior leadership positions might be available in specific areas of the restaurant business like Human Resources, Marketing, Training, Operations and more.
A Restaurant Director (or another senior leadership position) might oversee a department within the business and be responsible and accountable for business results in that department. Because of this higher level of responsibility, these roles could require many years of prior, related experience.
