Frequently asked questions

Q: What information is required on my transcript?
A: A transcript is a full history of all the courses a student has taken and that are in progress at an institution. For uploaded documents to be used for admission evaluation, they must include:

• your full name
• the full name of the school attended
• dates of attendance,
• all courses and credit hours taken (including transfer credit, if applicable), and
• the date of issue

*Please note that we cannot accept screenshots of your student portal for evaluation purposes.*

Q: How do I submit documents?
A: Applicants who have attended high school and/or another participating institution(s) in Alberta authorize the University of Calgary to request transcripts on their behalf from Alberta Education and/or the institution.

For all other applicants, as soon as an application is submitted, students are advised to provide unofficial (uploaded) copies of their transcript. Please watch our instructional video for support.

Q: When is the deadline to submit documents?
A: Supporting documents, such as transcripts, must be received at the University by 11:59 pm (Mountain Time) on the deadlines indicated on our website.

Q: Are official transcripts required?
A: It is possible to receive an admission decision based on unofficial transcripts but we will require official transcripts to finalize admission. A transcript is only considered official if it arrives at our admissions office directly from the issuing institution (your school or ministry).

• Official Transcripts can be sent by mail, but must arrive in a sealed envelope to be considered official. Please have transcripts sent to this address: University of Calgary, HNSC 2nd floor, 2500 University Drive NW.
• Official Transcripts can be submitted via secure file transfer site, such as Parchment, MyCreds, etc. You can ask your school guidance counselor or an advisor if your school is affiliated with any of these sites.
• Unofficial transcripts can also be submitted by all the above methods or through your student centre after you've created an IT account and gotten your UCID (transcripts are unofficial if we receive them from anyone other than the issuing institution)

Q: I'm unable to obtain a copy of my transcript from my institution. What should I do?
A: Please contact apchange@ucalgary.ca and provide us with a detailed explanation and any supporting documentation.

Q: I am a UCalgary student. How do I request a transcript?
A: If you would like to request a transcript, please visit our website.

If, after reading the information above, you still have questions regarding transcripts, please contact us at 403-210-7625 during our business hours for the quickest response. If you'd like to book an appointment, please proceed by completing the form below.